Friedberg, Michael S. <br/><br/>
Staff competency in patients access :  tools, tests and tips for building a successful team. 

 - ix, 132p. , + 1 CD - Rom; 4 3/4 inches  28cm. 
<br/><br/><label>ISBN: </label>978-1-60146-095-0 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Practice management, Medical--Organization & administration.<br/>HealthFacilities--Personnel Management.<br/>Medical Personnel.<br/>Communication in Personnel Management.
<br/><br/><label>Dewey Class. No.: </label>362.10683 F899 2007