TY  - BOOK
AU  - Kotter, John P.
AU  - 
AU  - Cohen, Dan S.
TI  - The heart of change: real - life stories of how people change their organizations
SN  - 1-57851-524-9
U1  - 658.406 K87 2002 
CY  - Boston
PB  - Harvard Business School Press.
KW  - Organizational change
N1  - Include index
ER  -