Lopez, Denise <br/><br/>
Customer relationship management:   a strategic approach. 

 - 215p.  ill.  27cm. 
<br/><br/> Index 
<br/><br/><label>ISBN: </label>978-1-68285-847-9 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management.