Pike, Robert N. <br/><br/>
Dealing with difficult participants:  127 practical strategies for minimizing resistance and maximizing results in your presentations. 

 - ix,114p.:ill.  24 cm. 
<br/><br/><label>ISBN: </label>0-7879-1116-X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Employees- Training of.
<br/><br/><label>Dewey Class. No.: </label>658.3124 P636 1997