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Staff competency in patients access : tools, tests and tips for building a successful team.

Friedberg, Michael S.

Staff competency in patients access : tools, tests and tips for building a successful team. - ix, 132p. , + 1 CD - Rom; 4 3/4 inches 28cm.

ISBN: 978-1-60146-095-0

Subjects--Topical Terms:
Practice management, Medical--Organization & administration.
HealthFacilities--Personnel Management.
Medical Personnel.
Communication in Personnel Management.

Dewey Class. No.: 362.10683 F899 2007

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