Organisational schizophrenia: impact on customer service quality.
Material type:
TextNew Delhi SAGE Pub.Description: xxx, 346 p. 24 cmISBN: - 978-81-321-0956-3
- 658.812 G979 2013
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Reference | College Library | 658.812 G979 2013 (Browse shelf(Opens below)) | Available | 3UOBL00030596Q |
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| 658.812 G172 2012 The apple experience: secrets to building insanely great customer loyalty. | 658.812 G27 1999 Super service: seven keys to delivering great customer service even when you don't feel like it even when they don't deserve it. | 658.812 G756 2005 Global call centers: achieving outstanding customer service across ultures and time zones. | 658.812 G979 2013 Organisational schizophrenia: impact on customer service quality. | 658.812 H645 2006 Handbook of customer satistfaction. | 658.812 M312 1996 The management of sales & customer relations. | 658.812 M312 1996 The management of sales & customer relations. |
Includes Biblio. ref. & index
1 _ 24 cm. Includes Biblio. ref. & index 18 2 2 7 66 G979 658.812 1 0
6 0 1
Books 2013
SAGE Pub.
17425
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