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	1.	Customer care and interpersonal skills. Material type: Text; Format: print ; Literary form: Not fiction UAE 3G E-learning. Availability: Items available for loan: College Library (1)Call number: 658.812 C987 2015. Place hold Add to cart (remove)
	2.	Service excellence in tourism and hospitality. by Tieng, Sophea Material type: Text; Format: print ; Literary form: Not fiction Canada Society Publishing. Online resources: Click here for Table of Contents Availability: Items available for loan: College Library (1)Call number: Ref 658.8 T443 2022. Lists: New Arrivals. Place hold Add to cart (remove)
	3.	English for customer care. by Richey, Rosemary Material type: Text; Format: print ; Literary form: Not fiction New York Oxford University Press. Availability: Items available for loan: College Library (1). Place hold Add to cart (remove)
	4.	Handbook of customer satistfaction. by Hill, Nigel Alexander, Jim Edition: 1st. ed. Material type: Text; Format: print ; Literary form: Not fiction New Delhi Infinity Books. Availability: Items available for reference: College Library: Not for loan (1)Call number: 658.812 H645 2006. Add to cart (remove)
	5.	Organisational schizophrenia: impact on customer service quality. by Gureja, Gopal K Material type: Text; Format: print ; Literary form: Not fiction New Delhi SAGE Pub. Availability: Items available for loan: College Library (1)Call number: 658.812 G979 2013. Place hold Add to cart (remove)
	6.	Global call centers: achieving outstanding customer service across ultures and time zones. by Granered, Erik Material type: Text; Format: print ; Literary form: Not fiction Boston Nicholas Brealey International. Availability: Items available for loan: College Library (1)Call number: 658.812 G756 2005. Place hold Add to cart (remove)
	7.	Organizational climate in bank industry. by Gnanadhas, M. Edwin Wills, B.J. Mohit Material type: Text; Format: print ; Literary form: Not fiction New Delhi Discovery Publishing House. Availability: Items available for loan: College Library (1)Call number: 381 G571 2013. Place hold Add to cart (remove)
	8.	The apple experience: secrets to building insanely great customer loyalty. by Gallo, Carmine L. Title Material type: Text; Format: print ; Literary form: Not fiction New York McGraw Hill. Availability: Items available for loan: College Library (2)Call number: 658.812 G172 2012, ... Place hold Add to cart (remove)
	9.	Exceptional customer service. by Ford, Lisa McNair, David Perry, Bill Material type: Text; Format: print ; Literary form: Not fiction Holbrook, Mass Adams Media. Availability: Items available for loan: College Library (1)Call number: 658.812 F699 2001. Place hold Add to cart (remove)
	10.	No cover image available No cover image available Implementing CRM from technology to knowledge. by Finnegan, David Jesse L. Willcocks, Leslie Material type: Text; Format: print ; Literary form: Not fiction England John Wiley & Sons. Availability: Items available for loan: Graduate Library (1)Call number: 568.812 F514 2007. Place hold Add to cart (remove)
	11.	Contact: Customer srvice in the hospitality and tourism industry. by Davidoff, Donald M Material type: Text; Format: print ; Literary form: Not fiction Englewood, Cliffs N.J. Prentice-Hall Career. Availability: Items available for loan: College Library (1)Call number: 647.94068 D28 1994. Place hold Add to cart (remove)
	12.	Superior customer service: how to keep customers racing back to your business - time- tested examples from leading companies. by Blacharski, Dan W Material type: Text; Format: print ; Literary form: Not fiction Florida Atlantic Publishing Group. Availability: Items available for loan: College Library (1)Call number: 658.812 B627 2006. Place hold Add to cart (remove)
	13.	Supply chain management in hospitality industry. by 3G E-Learning Material type: Text; Format: print ; Literary form: Not fiction New York 3G E-learning. Online resources: Click here for Table of Contents Availability: Items available for loan: College Library (1)Call number: Ref 658.7 T413 2020. Place hold Add to cart (remove)
	14.	No cover image available No cover image available Supply chain management in hospitality industry. Material type: Text; Format: print ; Literary form: Not fiction New York 3G E-learning. Availability: Items available for reference: Instructional Media Center: Not for loan (1)Call number: 658.7 T413 2020. Add to cart (remove)
	15.	No cover image available No cover image available Customer care and interpersonal skills. Material type: Text; Format: print ; Literary form: Not fiction UAE 3G E-learning. Availability: Items available for reference: Instructional Media Center: Not for loan (1)Call number: C987. Add to cart (remove)
	16.	Successful service operations management. by Metters, Richard Material type: Text; Format: print ; Literary form: Not fiction Canada Thomson South - Western. Availability: Items available for loan: College Library (1)Call number: 658.81221 Su942 2006. Place hold Add to cart (remove)